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On a busy Friday night during school vacation week, the slot machines inside Encore Boston Harbor casino experienced a sudden failure according to customers.
Multiple people inside the casino contacted WCVB saying the slot machines suddenly shut down, giving a message to 'call attendant.'
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The casino has approximately 2,800 slot machines scattered across the sprawling casino, offering video slots, poker and electronic table games.
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'We experienced a brief system outage with our slot ticketing system in which we reverted to hand-paid jackpots,' Encore Boston Harbor said in a statement. 'The issue has been resolved and we are paying all winners.'
Customers reported some slot machines began to come back online around 9:30 p.m. Friday.
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